Top 5 tips for delivering great training

I’m Ben Weller, Project Manager and Head of Training Services at MES. I have been delivering bespoke training services for elected representatives for over three years now and wanted to share some of the principles I use to develop our programmes.

1. You are providing more than a training service, you are delivering a set of feelings
When creating a bespoke training programme, I usually find that an important part of the service I am actually being asked to deliver is a set of feelings for the representatives and the commissioner. For the representatives, it is a feeling of clarity, confidence, inspiration; a belief in the role and its purpose. For the commissioner, it is the assurance they have done the right thing by giving the representatives the best possible start. After all, the quality of the training will directly affect how the representatives feel about their role - a positive start is essential – and the power of this should not be under-estimated.